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A Letter to Our Community: We Are Here for You

Posted on May 25, 2022

On behalf of Fort Loudoun Medical Center and Covenant Health, I would like to express our sincere thanks to you, our community, for the tremendous support you have shown us as we navigated together through these unprecedented times. We are so fortunate to serve this community, and we deeply appreciate your outpouring of appreciation, generosity and encouragement. Our experiences from facing the challenges and changes of COVID-19 continue to strengthen us as a healthcare delivery system as we move forward.

Introducing New Leadership
Changes within our Fort Loudoun Medical Center community include a new leader: Effective April 4, 2022, I took over as president and chief administrative officer of Fort Loudoun Medical Center following the retirement of my predecessor, Jeffrey Feike. It is my honor to return home to the community where I began my career in 1982 at the old hospital, and I am pleased to continue my longstanding tenure within the Covenant Health system. I am inspired and encouraged by the patient-focused team at Fort Loudoun Medical Center. The clinical and support staff as well as the medical staff are incredibly gifted, and this collaborative team has a proven track record of providing outstanding care for our patients. I look forward to supporting and guiding this team as well as being an active community partner.
Being an active community partner means that we realize the challenges of the COVID-19 pandemic over last two years have sometimes been inconvenient for our patients. We know there have been long wait times in our emergency department or while waiting for beds to become available. We assure you that our patients are our primary concern, and we have focused on delivering the best care possible in these situations.

A Shared Bond
Shared experiences create a unique bond. From hand-sewn masks to donated meals and uplifting cards, the generous acts of love and kindness that continue to be extended to our medical center family are remarkable. You inspire our staff as they work diligently to help care for our patients. We are grateful to be part of such a caring community.

Do Not Delay Your Care
Our Emergency Department is open 24/7 every day of the year. Our staff follows essential precautions to ensure that we deliver care safely. If you or your loved one needs emergency care – especially for life-threatening conditions such as serious injuries, heart attack or stroke – please don’t hesitate to come to the hospital. While emergency wait times may vary depending on the urgency of patients’ medical needs, we make every effort to see all emergency patients quickly. In cases of serious illness or life-threatening medical events, conditions can worsen rapidly – so please do not delay emergency care.

Grow with Us
We have a strong foundation of passionate staff members who collaborate to provide excellent care. Like other hospitals across the nation, Fort Loudoun Medical Center faces staffing challenges. We appreciate your understanding and patience as we continue to navigate these circumstances. We have a variety of clinical and non-clinical job openings, and we are always seeking qualified and dedicated team members. If someone you know has a compassionate heart to serve others and is looking for a new career, please encourage them to explore and apply for the rewarding opportunities available at Fort Loudoun Medical Center.

Our Pledge to Put Patients First
As we continue to move forward through 2022, our pledge to you remains as strong as ever: our patients always come first, we strive for excellence in everything we do, and we want Fort Loudoun Medical Center to be your first and best choice for healthcare. We are proud to be your local hospital, and our greatest desire is to serve our community. We are here for you.
Thank you for your continued support and understanding during these challenging times. We always welcome
your feedback on ways that we can improve your experience at Fort Loudoun Medical Center.

Sincerely,
Connie Martin, MT, MS, FACHE
President and Chief Administrative Officer